写作与思考2020youteam.io
想找到优秀的远程员工,就优先考虑写作能力强的人
To find great remote employees, prioritize candidates with strong writing skills
导读
这篇博客主张远程团队招聘时应优先看重写作能力,因为文字是远程协作中唯一可靠的沟通载体。评论区从一线经验补充了具体做法:把假设写明白、慎用缩写、宁多写不少写,也提出一个值得写作者警醒的反面观察——写作好能让你做好工作,却未必帮你拿到工作。
可以直接用的写作要点
- 01
把"过度沟通"设为默认:写邮件或文档时显式列出你的前提假设和完整背景,不要指望读者自己补齐。
- 02
少用自造缩写和内部黑话;非用不可时首次出现给出全称和一句解释,否则新人只能坐着装懂。
- 03
初稿阶段宁可写多:多写的部分可以删,写少留下的空白读者填不回来。
- 04
写作能力在求职环节几乎不加分,真正起作用的是简历、公开作品样本和面试中清晰的思路表达——写作功底留到入职后再发力。
HN 评论精选
远程协作的核心是"过度沟通",把隐含假设全部写到明面上。
我在远程团队工作了近20年,成功的关键就是过度沟通。也就是说,不要假设别人掌握了完整背景或和你共享同样的假设。写邮件时把假设明确列出来,把问题完整讲清楚。作为管理者,我有时觉得自己像个哈布斯堡王朝的官僚,埋在 Chancery 办公室里,给遥远的帝国发一封封煞费苦心的公文。仔细想想,远程工作还真差不多。
hodgesrm查看英文原文
I've been working on remote teams for almost 20 years. The key to success is overcommunicating. In other words--don't assume people have full context or share assumptions. Write emails that lay out assumptions explicitly and detail problems completely. As a manager I sometimes feel like a Habsburg bureaucrat buried in the Chancery offices sending painstaking messages to a far flung empire. Come to think of it, remote work is not that different.
写作能力让你做好工作,但不帮你拿到工作;求职靠简历、背景、代码样本和面试技巧。
我相信自己写作不错。第一份开发工作时,我的写作得到很多好评,后来甚至开了个教软件开发者写作的通讯。所以4个月前我开始找远程工作,投了250多个岗位,全都匹配我的技能(不投要求 senior 或 fullstack 的)。结果只拿到约15次面试、1个offer。结论是:写作能力强并不能帮你拿到工作。入职之后它帮助很大,但在被录用这件事上,我认为毫无帮助。真正帮上忙的是:写得好的简历、计算机学位、名校、知名前雇主、公开的代码样本(开源、副项目)、面试技巧(冷静、表达清晰、有亲和力、讲清思路),以及针对具体岗位类型的技术面试练习。我的建议是:入职之后练写作,不是之前。
soneca查看英文原文
I believe I am a good writer. On my first job as a developer I kept getting very positive feedback on my writing. I ended up even starting a newsletter with writing advice for software developers[0]. So 4 months ago I started looking for a remote job. I applied to 250+ positions. All very suited to my skills (e.g. I wouldn’t apply to any job asking for “senior” or “fullstack”). I got about only ~15 interviews, 1 offer. The message is that I believe strong writing skills won’t help you get a job. It will help you a lot once you start the job, but I don’t believe it helps at all at being hired. Things that I do believe help you get hired: a well-written CV, a CS degree, a top-branded college, a top-branded former employer, a good public sample of your code (open source, side-project, etc), interview skills (be calm, articulate, charming, clear explanations and thought process), practice at technical interviews of the specific type of the positions you are applying to. My advice is to practice your writing skills after you get a job, not before. [0] https://writingfordevelopers.substack.com
自造缩写对老员工省事,对新人却是沟通障碍,应当严格限制。
缩写词怎么看?它们促进还是损害沟通?马斯克时不时会给全公司发邮件推行新政策或指出让他不满的事。2010年5月那封著名邮件的标题是《缩写词真的很烂》:SpaceX 里有一种自造缩写的蔓延倾向。过度使用自造缩写会严重阻碍沟通,而随着公司成长,保持沟通质量极其重要。零星几个缩写单看没什么,但如果一千个人都在造,久而久之就会形成一份必须发给新员工的庞大词汇表。没人记得住所有这些缩写,大家又不想在会议上显得蠢,于是就坐在那里一无所知,这对新员工尤其难熬。这必须立刻停止,否则我将采取断然措施。除非经我批准,任何缩写都不得进入 SpaceX 词汇表;已有缩写如果无法合理解释,就应当清除。比如试车台不该叫 HTS 或 VTS,这些尤其蠢,因为含有不必要的词——测试场里的"台"显然就是试车台。VTS-3 读出来是四个音节……
Nevaeh查看英文原文
How do you feel about acronyms? Do they improve or hurt communication? From time to time, Musk will send out an e-mail to the entire company to enforce a new policy or let them know about something that's bothering him. One of the more famous e-mails arrived in May 2010 with the subject line: Acronyms Seriously Suck: There is a creeping tendency to use made up acronyms at SpaceX. Excessive use of made up acronyms is a significant impediment to communication and keeping communication good as we grow is incredibly important. Individually, a few acronyms here and there may not seem so bad, but if a thousand people are making these up, over time the result will be a huge glossary that we have to issue to new employees. No one can actually remember all these acronyms and people don't want to seem dumb in a meeting, so they just sit there in ignorance. This is particularly tough on new employees. That needs to stop immediately or I will take drastic action - I have given enough warning over the years. Unless an acronym is approved by me, it should not enter the SpaceX glossary. If there is an existing acronym that cannot reasonably be justified, it should be eliminated, as I have requested in the past. For example, there should be not "HTS" [horizontal test stand] or "VTS" [vertical test stand] designations for test stands. Those are particularly dumb, as they contain unnecessary words. A "stand" at our test site is obviously a test stand. VTS-3 is four syllables compared with "Tripod", which is two, so the bloody acronym version actually takes longer to say than the name! The key test for an acronym is to ask whether it helps or hurts communication. An acronym that most engineers outside of SpaceX already know, such as GUI, is fine to use. It is also ok to make up a few acronyms/contractions every now and again, assuming I have approved them, e.g. MVac and M9 instead of Merlin 1C-Vacuum or Merlin 1C-Sea Level, but those need to be kept to a minimum.
初级写作者宁可写多也别写少,多写容易修剪,少写无从补救。
我带的团队在疫情之前就是远程的,我完全确认这一点对推进工作至关重要。补充一点:在职业生涯早期,很难找到既擅长写作又擅长工程的人,因为这两样都还没时间练。招初级候选人时,他们往往分成两派:写太多,或者写太少。如果你是候选人,宁可写太多。如果你是管理者,写太多比写太少好修得多。
josephmosby查看英文原文
Eng manager at a team that was remote pre-pandemic and I will 100% confirm this is critical to getting things done. I'll add on that it is tough to find someone who is a great writer and a great engineer early on in their careers. You just haven't had a lot of time to practice both. When you're looking for junior candidates, they will often fall into two camps: they'll write too much, or they'll write too little. If you're the candidate: err on the side of writing too much. If you're the manager: writing too much is considerably easier to fix than writing too little.
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